The Disability Support Worker is responsible for implementing training and support services aimed at maximizing the living, employment, social and recreational skills of people with disability. Community inclusion, independence, decision making, and personal choice should be promoted through these supports, with a focus on individual needs.

Responsibilties & Duties

• Support clients to participate in age-appropriate activities and tasks, including employment, in home support, and community access.
• Support clients to access activities and outings in the community.
• Provide direct care assistance to each client in accordance with their Service Plan and as directed.
• Work in accordance with the medication administration policy, work health and safety procedures and client right’s policies including privacy and confidentiality.
• Monitor the safety and well-being of clients and report any concerns to the Manager.
• Provide 1: 1 or small group training and support in response to individual client needs.
• Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and the communication book as required.
• Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.
• Work with clients, family, and carers, relevant case managers, and other professionals to support the client’s individual goals.
• In conjunction with other members of staff, assist in developing, implementing, and evaluating training and behaviour programs to attain identified individual goals.
• Ensure that all programs undertaken are appropriately maintained, documented, and reviewed.
• Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
• Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.
• Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.
• Provide back up and support to other staff as necessary.
• Participate in Performance Development meetings to identify ongoing training and support opportunities.
• Notify the service if you are unable to work your rostered shifts, with as much notice as possible.
• Contribute to Case Reviews with Employment Consultants and Facilitators.
• Clients receive appropriate levels of support essential to promote and maintain independence and participate in age-appropriate activities.
• All clients receive a high level of care and support as per their Lifestyle Service Plan (LSP).
• Personal care is provided to clients in a caring and supportive way.
• A high level of regular communication with the manager is maintained, including advising of any potential risks to clients or to the organisation.
• Induction, WHS, Manual Handling, Medication and Infection Control training are undertaken on commencement.
• Adherence to strict organisation dress code as outlined on commencement.
• Understanding and adherence to Steadfast Care Services’ Privacy and Confidentiality Policy and Procedure regarding the collection, storage, and use of personal and health information.
• Understanding and adherence to Steadfast Care Services’ Privacy and Confidentiality Policy and Procedure regarding organisation passwords and information kept within Steadfast Care Services’ file storage system.
• Reporting immediately to Steadfast Care Services any form of aggressive, threatening, or abusive behaviour by other staff, clients, or stakeholders.
• Employee Code of Conduct is strictly adhered to.

Personal Qualities

• Being adaptable to changing circumstances and being able to prioritise workload.
• Client focused, and person centered.
• Commitment to social inclusion and valuing difference and diversity.
• Non-judgmental and non-discriminatory attitudes towards all individuals.
• High level communication skills, verbal and written.
• Ability to problem solve and adapt to the changing needs of clients.
• Integrity in relation to Steadfast Care Services’ internet, email, communication, and information devices that are to be used for work purposes only.